Store Reviews

 

Very good

4.78 /5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 1600
Average note : Very good
Overall Average : 4.78

Detail ratings

What Rating Exactly Number
Product
 
4.67 (1600)
Shipping
 
4.77 (1600)
Service
 
4.89 (1600)
Website
 
4.47 (1600)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

Your rating

All comments / ratings

Author: Anthony A.

Review date 04.02.2024

Disappointed with the product as 1) I'm unable to achieve a hands free orgasm and 2) i can't use the loops and the anal trode at the same time.

 
Admin comment
Unfortunately having bought a single channel unit that is the case. We have been in contact and offered a solution to this issue.

Author: Jamie W.

Review date 03.02.2024

No comment available

 

Author: Daniel M.

Review date 19.03.2023

While I understand this isn't a large multi-national corporateion, it is surprising in 2023 to see a website so (as far as the customer interface goes) basic.

While it's simple enough to navigate, find what you need etc etc, it would be nice if it was a little easier to use, especially on mobile devices - it works, but it's quite clunky if you mis-click to get back to where you wanted to be easily.

 
Admin comment
Sorry that you did not enjoy your website experience and we will look at how we can improve this for the future.

Author: Richard H.

Review date 07.12.2022

No comment available

 

Author: SIMON L.

Review date 02.09.2022

I ordered two items which were both shown in stock online. I got an email saying TacGel was out of stock and could not be sent. The web store showed low stock not no stock. It still shows low stock for TacGel today! Can I order it now or will the order be cancelled again? Website stock level display does not seem to be accurate.

 
Admin comment
We are sorry for any inconvenience, however the text of the product clearly showed that the product is not available. The Stock system showed Red as well which suggests that you contact us before ordering, but once again sorry for any upset caused.

Author: Peter D.

Review date 20.08.2022

A repeat order by telephone. Excellent service arriving a few days later.

 

Author: Peter D.

Review date 20.08.2022

A simple telephone order, all went well.

 

Author: Andreas B.

Review date 11.05.2021

Dank für die Lieferung es ist prommt und schnell geliefert worden. Aber leider war die Packung aufgerissen gewessen und und man konnte hinein sehen was sich im inneren befand! Das war nicht so angenehm es auf der Postselle entgegen zu nehmen!!

 
Admin comment
We are sorry to hear that and whilst we do our very best to pack everything so that it does not get damaged unfortunately boxes can get damaged in transit, but I am glad nothing was missing.

Author: Stephen B.

Review date 21.04.2021

This was a repair and service matter so store review and website were not part of this transaction so I have rated those aspects as satisfactory.

I enjoyed excellent service and support from Mick Clarke, who exhibited courtesy and attention at all times. The repair was carried out swiftly and accurately. What more can I say?

Well done all.

 

Author: Richard B.

Review date 07.04.2021

Too difficult to change modes
No indication of where you are in terms of settings if using it when the main box is concealed, need a remote with a display

 
Admin comment
Thank you for your feedback, however what you are looking for is not available without considerable extra cost and as the majority of users work on feel rather than numbers it is not something that we plan on introducing in the future.

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